![]() These messages are not from genuine HMRC social media accounts and are a scam. HMRC is aware of direct messages sent to customers through social media.Ī recent scam was identified on X (formerly Twitter) offering a tax refund. ![]() HMRC will not communicate with you for any other reason using WhatsApp. These will be single message alerts and you will not be able to reply. If you have subscribed to the UK Government channel on WhatsApp you will receive updates that might include occasional tax-related reminders. To help us investigate, share call details on our suspicious phone call reporting form. Phishing calls use a variety of phone numbers. If you’ve been a victim of a scam and suffered financial loss, report it to Action Fraud. If you cannot verify the identity of a caller, we recommend that you do not speak to them. Other scam calls may refer to National Insurance number fraud or offer a tax refund and ask you to provide your bank or credit card information. This is a scam and you should end the call immediately. HMRC is aware of an automated phone call scam which will tell you HMRC is filing a lawsuit against you, and to press 1 to speak to a caseworker to make a payment. Image showing an example of a phishing website designed to trick you into disclosing personal information. To help fight phishing scams, you should send any suspicious text messages to 60599 (network charges apply) or email then delete them. We advise you not to open any links or reply to a text message claiming to be from HMRC that offers you a tax refund in exchange for personal or financial details. HMRC will never ask for personal or financial information when we send text messages. In the text message we might include a link to GOV.UK information or to HMRC webchat. HMRC does send text messages to some of our customers. To help fight phishing scams, send any suspicious emails containing QR codes to delete them. If we’re using QR codes in communications you’ll be able to see them on the genuine HMRC contacts page. When you are logged into your HMRC account we might use QR codes to redirect you, for example to your bank login page In our letters and correspondence we sometimes use QR codes but only to take you to guidance on GOV.UK - we will not take you to a page where you have to input personal information The study will also look at the feasibility of prosecuting inmates who place these calls.Report suspicious phone calls, emails or texts to HMRC.Įven if you get the same or similar scam contacts often, report them.ĭo not open attachments or click any links in an unexpected email or text message, as they may contain malicious software or direct you to a misleading website.ĭelete any emails or texts once you’ve reported them. The county study will look at the cost of installing a telephone identifier system similar to one currently at state prisons, which announces a specific jail location when a collect or third party call is attempted. “The degree to which this occurs is overwhelming,” said Currier. In other cases, inmates fraudulently obtained permission to use the pet owners’ phone number to bill third party calls. In some cases of the prank calls, the pet owners would accept the collect call charges, he said. The action Tuesday was in response to reports by KCBS-TV, Channel 2, that inmates were using jail telephones to answer lost pet ads and victimizing the pet owners with false news of pets being found, said Cam Currier, press deputy to Supervisor Mike D. The Los Angeles County Board of Supervisors has unanimously approved a motion to study the viability of a County Jail telephone system that would announce when collect and third party calls are being placed by inmates.
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